Careers

Be part of the Dataworks team

We are always seeking talented Individuals who will fit in with the Dataworks culture.

Our team is integral to our continued success – they are the ones who make
a real difference and drive Customer Success at Dataworks.

If you have a qualification in Software Engineering, Validation or Science we
have a number of open roles giving you a unique opportunity to progress your
career with a long-established and successful company based in Waterford.

Available Roles

"GRADUATE POSITION" Software Support Engineer

Join our dynamic Managed Services team who provide Software Support and Maintenance of applications for some of the world’s leading Med Tech Companies.

Job Description

If you enjoy working with people, have outstanding interpersonal skills and enjoy working as part of a team then this role would be ideal for you.

The chosen candidate will follow a graduate training plan set out by Dataworks.

The role involves Troubleshooting and solving technical issues and Supporting and Maintaining Software Applications.

Responsibilities/ Duties:

  • Solving problems received from a variety of users
  • Ability to convert technical information into a non-technical manner.
  • Ability to be a team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure and a good communicator.
  • Managing the life-cycle of each service request and escalating to the required line support person, if required.
  • Creating, updating and implementation of best practices.
  • Working with Office 365, SharePoint, Microsoft SQL Server and web server environments.
  • Supporting and maintain applications developed using the Microsoft Stack.
  • Modifying software applications based on customer requirements.
  • Use of Business Intelligence tools such as Microsoft Power BI for the creation of reports and dashboards.

Skills & Qualifications:

  • A relevant IT qualification
  • Knowledge of the ITIL Framework (Advantageous)
  • Knowledge of software development and databases.
  • Prior Experience in a customer facing role (Advantageous)
  • SQL
  • Outstanding problem-solving skills
  • Self-Motivated
  • Appetite to learn quickly
  • Excellent oral and written communication skills
  • Enjoys interacting with customers

 

Benefits:

  • Including DC Pension,
  • Illness Benefit,
  • Death in Service,
  • Profit Share Scheme
  • Flexibility with hours worked
  • Career prospects which includes a detailed plan of career advancement from Graduate to Support engineer with aid from our scorecard system and training matrix which lets staff know where they are and what is expected of them in order to progress.
  • Training and Development.

Application Method:

If you want to find out more or apply for the position, please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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"GRADUATE POSITION" Validation Engineer

We are looking for a Graduate Validation Engineer to join our expanding team. The role will be based in Waterford and will involve working in a GMP environment.

Job Description

If you are meticulous and thorough , are not afraid of a challenge and have an interest in testing and validating software systems, equipment and automation then this is the perfect role for you.

The chosen candidate will follow a graduate training plan set out by Dataworks.

The successful candidate must have a Level 7/8 qualification in Computer science, Quality, Engineering or IT related discipline.

GMP exposure would be a distinct advantage but not necessary.

Responsibilities/ Duties:

  • Testing of software.
  • Prepare software validation protocols and test scripts in accordance with procedures.
  • Execute test scripts and capture test evidence
  • Prepare associated documentation for equipment and systems validations.
  • Work with Quality department to ensure validations are in line with customer validation standards.
  • Create documentation and reports across the entire validation life cycle

Skills & Qualifications:

The chosen candidate must have

  • Level 7/8 qualification in Engineering, Computer Science, Quality or Validation related discipline. (Essential)
  • Work Experience or Internship in a medical device or pharmaceutical environment. (Advantageous)
  • Be very meticulous and can work to project deadlines. Excellent communication skills, written and verbal English communication is essential.
  • Technical Experience (Advantageous)
  • Knowledge of Software Development and Validation Life Cycle would be advantageous.

Note that both internal and external training will be provided to the successful candidate on Good Manufacturing Practices, Good Documentation Practices and on the Validation Life Cycle.

Benefits:

  • Including DC Pension
  • Illness Benefit
  • Death in Service
  • Profit Share Scheme
  • Hybrid model of working
  • Flexibility with hours worked
  • Career prospects which includes a detailed plan of career advancement from Graduate to Validation engineer with aid from our scorecard system and training matrix which lets staff know where they are and what is expected of them in order to progress.
  • Training and Development.

Application Method:

If you want to find out more or apply for the position, please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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"GRADUATE POSITION" Software Engineer

We are looking for a Software Engineer to join our expanding team.

The successful candidate must have a minimum Level 7 qualification in IT, Computer Science or related discipline.

Job Description

We are looking for a Software Engineer to join our expanding team.

If you have a qualification in IT, Computer Science or related discipline, good problem-solving skills, are self-motivated, show a genuine aptitude and interest in software development and enjoy being exposed to the latest technologies then this job is for you.

The chosen candidate will follow a graduate training plan set out by Dataworks.

Our most common development stack is C#/Asp.NET Backend and Typescript/Javascript and Angular Front End, with SQL Server working as our database server.

Responsibilities/Duties:

  • Programming assignments as directed / specified by Software Development Manager.
  • Deployment and support of software.
  • Testing of software.
  • Working with other development colleagues
  • Keep abreast of technologies used by the company
  • Keep up to date on the internal procedures of the company

 

Skills & Qualifications:

  • A relevant minimum L7 IT qualification
  • Experience in a similar role
  • Outstanding problem-solving and communication skills
  • Self-Motivated
  • Appetite to learn quickly

 

Benefits:

  • Including DC Pension,
  • Illness Benefit,
  • Death in Service,
  • Profit Share Scheme
  • Flexibility with hours worked
  • Career prospects which includes a detailed plan of career advancement from Graduate to Development engineer with aid from our scorecard system and training matrix which lets staff know where they are and what is expected of them in order to progress.
  • Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie

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Technical Support Engineer

If you are a qualified Technical Support Engineer this is a unique opportunity to progress your career with a long established and successful software company.

Job Description

A Permanent, exciting opportunity which is based in Wexford town.

Prior experience in an IT support role, with software and hardware experience would be advantageous.

The job entails working with a highly motivated support team to address incidents and to restore services to clients as quickly as possible.

We are looking for a team player who has strong problem-solving skills and excellent communication skills to fulfil this customer facing role.

Responsibilities/ Duties:

  • Dealing with incidents and service requests as defined by the Information Technology Infrastructure Library (ITIL) framework.
  • Respond to clients tickets and analyse and resolve faults
  • Ability to convert technical information into a non-technical manner.
  • Ability to be a team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure and a good communicator.
  • Manage and escalate support tickets when needed.
  • Creating, updating and implementation of best practices.
  • Working with Office 365, SharePoint, Microsoft SQL Server and web server environments.
  • Investigating and supporting PC and infrastructure support issues.

Requirements

The chosen candidate must have

  • A relevant IT qualification
  • Prior Experience in a customer service role
  • Experience working with hardware is essential.
  • SQL (An Advantage)
  • Outstanding problem-solving skills
  • Self-Motivated
  • Appetite to learn quickly
  • Excellent oral and written communication skills

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexible working options, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position, please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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Senior Validation Engineer

If you are a qualified Validation Engineer this is a unique opportunity to progress your career with a long established and successful software company.

Job Description

We are looking for a Validation Engineer to join our expanding team the role will be based in the South-east and will involve working in a GMP environment.

The successful candidate must have a Level 8 qualification in Computer Science, Quality, Engineering or related discipline.

Responsibilities/ Duties:

  • Prepare software validation protocols and test scripts in accordance with procedures.
  • Execute test scripts and capture test evidence
  • Software/Equipment Validation – Responsible for writing validation protocols, including test scripts and reports.
  • Technical Writing including user requirements, SOPs and other Technical documentation.
  • Work with Quality department to ensure validations are in line with customer validation standards.
  • Create documentation and reports across the entire validation life cycle
  • Project Management

Requirements

The chosen candidate must have

  • Level 8 qualification in Engineering, Computer Science, Quality or Validation related discipline. (Essential)
  • 3 – 5 years’ experience in a similar role.
  • Be very meticulous and can work to project deadlines. Excellent communication skills, written and verbal English communication is essential.
  • Knowledge and experience of Software Development and Validation Life Cycle.
  • Experience of working in a GMP medical device/pharma or similar environment
  • GAMP experience is a distinct advantage

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexible working hours, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

 

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Junior Validation Engineer

If you are interested in pursuing a career in computer software validations in a GMP regulated environment, this is a unique opportunity to progress your career with a leading software company. 

Job Description

We are looking for a Validation Engineer to join our expanding team. the role will be based in the South-east and will involve working in a GMP environment.

The successful candidate must have a Level 7/8 qualification in Computer Science, Quality, Engineering or related discipline and 1-2 years working in a similar role with GMP exposure.

Responsibilities/ Duties:

·       Assist with the preparation of software validation protocols and test scripts in accordance with procedures.

·       Assist with the execution of test scripts and capture test evidence

·       Prepare associated documentation for equipment and systems validations.

·       Work with Quality department to ensure validations are in line with customer validation standards.

·       Create documentation and reports across the entire validation life cycle

The successful candidate will be a vital member of the Validation team working large scale projects for a variety of global Medical Device and Pharmaceutical leaders.

In this role, you will have the opportunity to participate in all aspects of the Validation Life Cycle. You will ensure our software solutions are delivered to the highest quality standards by collaborating with the Software Development team members.

You will be responsible for the validation of software, equipment and automation in accordance with the latest GMP, GAMP and FDA regulations.

You will also be responsible for all validation and change control documentation.

Requirements

The successful candidate must have 

  • Level 7/8 qualification in Engineering, Computer Science, Quality or Validation related discipline. (Essential)
  • 2 years’ experience in a similar role. (Advantageous)
  • Be very meticulous and can work to project deadlines. Excellent communication skills, written and verbal English communication is essential.
  • Knowledge and experience of Software Development and Validation Life Cycle would be advantageous.
  • Experience of working in a GMP medical device/pharma or similar environment
  • GAMP experience is a distinct advantage
  • Note that both internal and external training will be provided to the successful candidate on Good Manufacturing Practices, Good Documentation Practices and on the Validation Life Cycle.

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexibility, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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Close

Please submit your CV to careers@dataworks.ie if you would like to join the Dataworks team.