Careers

Be part of the Dataworks team

We are always seeking talented Individuals who will fit in with the Dataworks culture.

Our team is integral to our continued success – they are the ones who make
a real difference and drive Customer Success at Dataworks.

If you have a qualification in Software Engineering, Validation or Science we
have a number of open roles giving you a unique opportunity to progress your
career with a long-established and successful company based in Waterford.

Available Roles

Managed Services Support Engineer

If you are a qualified Support Engineer this is a unique opportunity to progress your career with a long established and successful software company.

Job Description

We have an exciting opportunity for a Support Engineer Level 1 to join our Wexford team to gain excellent experience and knowledge in the IT industry. Prior experience in an IT support role would be advantageous. The job entails working with the support team to address incidents and to restore services to clients as quickly as possible. We are looking for a team player who has strong problem-solving skills and excellent communication skills to fulfil customer facing role.

Responsibilities/ Duties:

  • Dealing with incidents and service requests as defined by the Information Technology Infrastructure Library (ITIL) framework.
  • Solving problems received from a variety of users
  • Ability to convert technical information into a non-technical manner.
  • Ability to be a team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure and a good communicator.
  • Managing the life-cycle of each service request and escalating to 2nd line support person.
  • Creating, updating and implementation of best practices.
  • Working with Office 365, SharePoint, Microsoft SQL Server and web server environments.

Requirements

  • A relevant IT qualification
  • Prior Experience in a customer service role
  • SQL (An Advantage)
  • Outstanding problem-solving skills
  • Self-Motivated
  • Appetite to learn quickly
  • Excellent oral and written communication skills.

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexibility, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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Senior Validation Engineer

If you are a qualified Validation Engineer this is a unique opportunity to progress your career with a long established and successful software company.

Job Description

We are looking for a Validation Engineer to join our expanding team the role will be based in the South-east and will involve working in a GMP environment.

The successful candidate must have a Level 8 qualification in Computer Science, Quality, Engineering or related discipline.

Responsibilities/ Duties:

  • Prepare software validation protocols and test scripts in accordance with procedures.
  • Execute test scripts and capture test evidence
  • Software/Equipment Validation – Responsible for writing validation protocols, including test scripts and reports.
  • Technical Writing including user requirements, SOPs and other Technical documentation.
  • Work with Quality department to ensure validations are in line with customer validation standards.
  • Create documentation and reports across the entire validation life cycle
  • Project Management

Requirements

The chosen candidate must have

  • Level 8 qualification in Engineering, Computer Science, Quality or Validation related discipline. (Essential)
  • 3 – 5 years’ experience in a similar role.
  • Be very meticulous and can work to project deadlines. Excellent communication skills, written and verbal English communication is essential.
  • Knowledge and experience of Software Development and Validation Life Cycle.
  • Experience of working in a GMP medical device/pharma or similar environment
  • GAMP experience is a distinct advantage

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexible working hours, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

 

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Junior Validation Engineer

If you are interested in pursuing a career in computer software validations in a GMP regulated environment, this is a unique opportunity to progress your career with a leading software company. 

Job Description

We are looking for a Validation Engineer to join our expanding team. the role will be based in the South-east and will involve working in a GMP environment.

The successful candidate must have a Level 7/8 qualification in Computer Science, Quality, Engineering or related discipline and 1-2 years working in a similar role with GMP exposure.

Responsibilities/ Duties:

·       Assist with the preparation of software validation protocols and test scripts in accordance with procedures.

·       Assist with the execution of test scripts and capture test evidence

·       Prepare associated documentation for equipment and systems validations.

·       Work with Quality department to ensure validations are in line with customer validation standards.

·       Create documentation and reports across the entire validation life cycle

The successful candidate will be a vital member of the Validation team working large scale projects for a variety of global Medical Device and Pharmaceutical leaders.

In this role, you will have the opportunity to participate in all aspects of the Validation Life Cycle. You will ensure our software solutions are delivered to the highest quality standards by collaborating with the Software Development team members.

You will be responsible for the validation of software, equipment and automation in accordance with the latest GMP, GAMP and FDA regulations.

You will also be responsible for all validation and change control documentation.

Requirements

The successful candidate must have 

  • Level 7/8 qualification in Engineering, Computer Science, Quality or Validation related discipline. (Essential)
  • 2 years’ experience in a similar role. (Advantageous)
  • Be very meticulous and can work to project deadlines. Excellent communication skills, written and verbal English communication is essential.
  • Knowledge and experience of Software Development and Validation Life Cycle would be advantageous.
  • Experience of working in a GMP medical device/pharma or similar environment
  • GAMP experience is a distinct advantage
  • Note that both internal and external training will be provided to the successful candidate on Good Manufacturing Practices, Good Documentation Practices and on the Validation Life Cycle.

Benefits:

Including DC Pension, Illness Benefit, Death in Service, Profit Share Scheme, Flexibility, Career prospects, Training and Development.

Application Method:

If you want to find out more or apply for the position please email your CV to Chloe Murphy at cmurphy@dataworks.ie.

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Please submit your CV to careers@dataworks.ie if you would like to join the Dataworks team.